Ask for the certificate of insurance, not the promise
General liability plus workers’ compensation, sent to you directly from the carrier or agent. If a crew member gets hurt on an uninsured job in your yard, the claim can land on your homeowner’s policy. This single question eliminates most of the bad options.
Make the quote say what happens to the debris
“Remove the tree” can mean the trunk is still lying in the grass. Get it in writing: brush chipped and hauled, logs hauled or stacked, stump ground or left, chips taken or left, and how deep the grind goes if there is one.
Understand what you are paying for on a hard removal
Two companies quoting the same tree can be a thousand dollars apart because one is planning to rig it down over your roof and the other is planning to drop it into a space that is not really there. Ask how they intend to take it down. A straight answer is a good sign.
Four questions to ask every time
- Who is on site running the job, and how long have they done this?
- What happens if the weather moves us — do I keep my place in line?
- What is the deposit for, and is it credited to the invoice?
- What does the yard look like when you leave?
We answer all four the same way every time, and our deposit is credited to the invoice — see the RFQ page. Start with the sign-up form and we will come put eyes on it.